Today I talked to Paul Davis about her new book Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience (Wharton School, 2021)
What if companies held executives responsible for the turn-over rate, absenteeism rate, and the degree to which employees in the department they direct had higher-than-usual chronic mental and physical health issues? Might that be a different, more humane world of work? The answer is yes, most likely; and Davis’s book and this episode explores what causes stress and burn-out as well as solutions. Adjusting the workload, providing a sense of recognition and rewards, allowing for flexibility as opposed to micro-managing, and building teams that foster a feeling of trust and belonging are among the keys. The bottom line here is that managing people by offering support and imposing control is the single best recipe for lowering the level of burnout for staffs everywhere.
Paula Davis, JD, MAPP, is the founder and CEO of the Stress & Resilience Institute. A former lawyer, Paula earned a M.A. in applied psychology from the University of Pennsylvania. She’s been featured in The New York Times, Oprah Magazine, and The Washington Post, and she contributes to Forbes, Fast Company and Psychology Today.