Robert Pearl

Mistreated

Why We Think We're Getting Good Health Care and Why We're Usually Wrong

PublicAffairs 2017

New Books in MedicineNew Books in Politics & SocietyNew Books in PsychologyNew Books in Public PolicyNew Books in Science & TechnologyNew Books Network March 27, 2018 Jeremy Corr

The biggest problem in American health care is us. Do you know how to tell good health care from bad health care? Guess again....

The biggest problem in American health care is us.

Do you know how to tell good health care from bad health care? Guess again. As patients, we wrongly assume the best care is dependent mainly on the newest medications, the most complex treatments, and the smartest doctors. But Americans look for healthcare solutions in the wrong places. For example, hundreds of thousands of lives could be saved each year if doctors reduced common errors and maximized preventive medicine.

For Dr. Robert Pearl, these kinds of mistakes are a matter of professional importance, but also personal significance: he lost his own father due in part to poor communication and treatment planning by doctors. And consumers make costly mistakes too: we demand modern information technology from our banks, airlines, and retailers, but we passively accept last century’s technology in our health care.

Solving the challenges of health care starts with understanding these problems. Mistreated: Why We Think Were Getting Good Health Care and Why Were Usually Wrong (PublicAffairs, 2017) explains why subconscious misperceptions are so common in medicine, and shows how modifying the structure, technology, financing, and leadership of American health care could radically improve quality outcomes. This important book proves we can overcome our fears and faulty assumptions, and provides a roadmap for a better, healthier future.


Jeremy Corr is a Sales Consultant for MediRevv, a healthcare revenue cycle management firm that helps provider organizations grow revenue and create positive patient experiences. A University of Iowa history alumni, Jeremy is curious and passionate about all things healthcare, which means he’s always up for a good discussion! Reach him at [email protected].

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