Aug 3, 2026

Beyond the Facts

Tacit Knowledge and the Hidden Infrastructure of Our Informed Times

James W. Cortada

Hosted by Michael LaMagna

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Summary

Beyond the Facts: Tacit Knowledge and the Hidden Infrastructure of Our Informed Times (Bloomsbury, 2025) describes tacit knowledge, what it is, how it used and its role in our current data driven world. Author James Cortada argues that fuzzy, hard-to describe information is greater and more, important than just hard facts. What is tacit knowledge? It is what we might consider knowledge that is unable to be fully communicated; knowledge that we understand implicitly, but it is a bit hard to explain. For example, it is the kind of knowledge one needs to ride a bicycle, but that cannot be described precisely on paper in the way one might be able to explain how to cook a dish. Tacit knowledge is the least understood type of information and one of the most difficult to communicate. Yet there is more tacit knowledge in our lives than the specific facts one can find in a book, on the Internet or in the simple form of a fact. This book is designed to introduce the reader to the concept of tacit knowledge and how to recognize and use it. This book offers definitions of tacit knowledge and compares the topic to explicit knowledge, then describes how the former is used today. The author argues that both types are used today and explains how one can use both types of knowledge in their lives. This book is essential primer to understanding tacit knowledge and learning how to use it to your advantage.

Guest: James (Jim) Cortada is a senior research fellow at the University of Minnesota. He is a leading authority on the role of modern information. He holds a PhD in modern history but worked at IBM Corporation for nearly 40 years in sales and consulting. He has written several books on the business history of the computer industry and just over a dozen on the history and use of information over the past two centuries. So, he straddles the subject between historical evolution and its current uses.

Host: Dr. Michael LaMagna is the Information Literacy Program & Library Services Coordinator and Professor of Library Services at Delaware County Community College.