In Search of Trustworthy AI

Summary

Craig Hatkoff has spent four decades at the intersection of innovation, culture-building, and institutional transformation. He pioneered commercial mortgage securitization at Chemical Bank, co-founded the Tribeca Film Festival alongside Robert De Niro and Jane Rosenthal after 9/11, and .in 2010 co-founded the Disruptor Awards with Harvard Professor Clayton Christensen and Irwin Kula. His latest initiative is Dragon Camp, which provides a methodology for using CGI (Collaborative General Intelligence) as a practice framework for creating a viable human-AI partnership.

In this episode focused on unlocking the potential of AI in a humanist manner, the first order of business is to secure trustworthy information from AI. To that end, Craig discusses a four-stage model for verifying AI’s output. The first element is to leverage output from multiple AI sources, rather than just one, in order to guard against what have been called “AI hallucinations” or “fabrications.” To do so, moves organizations beyond stage 1: single-source vulnerability. Stages 2 through 4 then ramp up from cross-checking via multiple AI models (stage 2), to human intervention to verify (stage 3), culminating in stage 4: where a panel of experts serves as a de facto jury. There is far more than just that 4-stage model, however, in this intriguing episode, as Craig traverses from a love of exploring the power of anomalies as a way to explore insights—to using AI as his “lawyer” in tackling Open AI in court. Building a truth economy that simultaneously allays people’s fears about AI is the ultimate goal here.

Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com.

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