Reducing Barriers to Language Assistance in Hospital

Summary

Brynn Quick speaks with Erin Mulpur about how hospitals can better support patients from linguistic minority backgrounds. The conversation addresses the barriers to both communication and healthcare faced by linguistic minority patients. Drawing on Erin’s 2021 paper “Reducing Barriers to Language Assistance During a Pandemic," the focus is on Houston Methodist Hospital’s innovative use of language assistance technologies during the first waves of Covid-19.

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Language on the Move

Language on the Move is a podcast about linguistic diversity in social life. Produced and edited by Ingrid Piller and Byrnn Quick, our aim is to have in-depth and fun conversations with key thinkers about multilingualism, language learning, and intercultural communication in the contexts of globalization and migration.

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